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FAQ

Privacy and Communications

How do I opt-in or out of marketing emails?

To update your marketing email preferences, click Account in the top-right corner of the navigation bar, then Settings. Changes are honored on our next scheduled data sync, typically within 24 hours. Note: You'll still receive essential platform emails for key actions (e.g., password resets, security alerts). These emails are required to use Berklee Connect and can't be disabled.

How do I remove myself from the Berklee Connect directory?

You can manage your visibility in the Berklee Connect directory through Settings. Turn off “Show my profile in Directory search and on the Map” to remove your profile from Directory search results and Map pins. Map pins may take a few minutes to update. Your profile can still be viewed by anyone with a direct link to it.

How do I report a privacy concern?

If you have a privacy concern, please email privacy@berklee.edu with a description of the issue. Berklee will review your report and, when appropriate, route it to the relevant team. You can expect an acknowledgment of receipt and follow-up regarding next steps.